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Interpreting Manager

FIFA • 💯 Vollzeit • Zürich, Kanton Zürich, Schweiz • vor 4d

Interpreting Manager

Department: Administration

Employment Type: Permanent - Full Time

Location: Zurich

Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

These are your key tasks:

Organise interpreting services with the help of the existing interpreting pool and under the supervision of the Lead of the Interpretation Unit for online, hybrid or on-site meetings and events
Lead assigned projects and deliver them to the highest level of quality, on time and within budget
Lead teams of interpreters, when applicable, either online or on-site
Support FIFA's Interpretation Unit with the expansion of the existing pool of interpreters and network depending on the evolving needs
Study the feasibility and execution of projects (meeting and event formats, requirements, budgets and availability of freelancers)
Draft cost estimations, participate in budgeting processes and control the budget execution
Establish interpreting plans and assign interpreters depending on projects
Control quality and draft reports
Build positive and professional relationships with freelancers (interpreters) while applying FIFA Interpreter Guidelines
Build professional relationships with requesters and FIFA stakeholders while offering the best solutions depending on the formats and needs of requesters
Participate in the relevant tender and procurement procedures to select the interpreting platform and interpreting equipment suppliers
Place requests in FIFA's interpreting management system (IMS) whenever needed/applicable
Inform and train colleagues about the use of IMS

Technology Integration

Evaluate, implement and optimise AI-assisted interpretation tools and quality-control tools
Be at the forefront of new automatic interpretation tools on the interpretation market and remain open to new technologies
Take part in testing processes of new AI-assisted interpretation tools
Identify workflow automation opportunities and recommend efficiency enhancements
Monitor AI tool performance, provide structured feedback and support system optimisation
Contribute to internal guidelines and best practices for responsible and effective AI use

Tools & Systems

Support the development of the IMS platform
Possess a strong understanding of interpretation technologies and digital workflow solutions

YOUR PROFILE

We work hard at FIFA.

We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

At least three years' practical experience as an interpreting manager or similar experience in the language industry
Strong interpreting management experience, ideally similar experience within major project events or international sport events (e.g. FIFA World Cup, Olympic Games, regional multisport events or regional football tournaments)
Fluency in English and in Spanish or French is a must
Knowledge of any additional language is an asset
Interest in sport and football is a plus
Master's degree or similar education level in language industry (translation/terminology/interpreting)
Client-oriented, efficient and effective (knowing how to adapt the service level to different projects)
Able to withstand pressure and last-minute changes
Proficient in working with interpreting platforms (Interactio, Kudo, Interprefy, etc.)
Proficient in working with Zoom and in using the interpreting function
Proficient in working with Infrared interpreting equipment systems
Open to AI-assisted tools
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Willingness to travel at least one month per year

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

Health and fitness: Regular football sessions for all abilities, plus on-site gym.
Home office: Up to two days of home office per week if work permits and home office allowance for all.
Language courses: Offered to all staff to aid personal and professional growth.
Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
Pension: Flexible pension benefits with generous employer contributions.
Relocation assistance: A dedicated team will be on hand to support your relocation.
Sustainability: We support all employees using public transport.
Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

FIFA

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